Refund policy
We want you to love everything you buy from Charly! If you are not happy for any reason, you can return your items within 15 days of purchase for a full refund.*
If an item arrives damaged, you can exchange it by contacting us at info@charlybodycare.com.
To Return Items:
Print your receipt and box it up with the items you are returning. Please also include a note telling us why you are returning the products.
Ship Returns To:
Charly Handcraft Bodycare
5809 Norfolk Lane
Frisco, Texas 75035
Email info@charlybodycare.com with any questions about your order, return, or exchange. We are happy to help!
*Please note that we do not offer refunds or credit for shipping charges.